The Terms of Sale established herein apply to the legal relations between the owner of the Online Store and the User when making a purchase in the Online Store.

Terms used in the terms of sale:

Terms of sale – Terms and conditions applicable when the user orders Products in the Online Store.

Online store – is an environment for making a purchase, which is located on the website www.woodhammer.ee or on the subdomains of the said domain.

The owner of the online store is Woodhammer OÜ (registration code 12480991), located in Järva county, Türi vald, Türi city, Kaare tn 25, 72213, e-mail info@woodhammer, telephone +372 5668 8316.

User – a consumer or legal person making a purchase in the online store.

Product – is a physical Product sold in the Online Store.

Trainer – is a legal or natural person who is the supplier of the Product sold in the Online Store.

Sales contract – the contract concluded between the owner of the Online Store and the User regarding the purchase of the Product, the terms of which are specified in the Product offer in the Online Store.

Confirmation – a certificate issued by the owner of the online store to the Customer on the conclusion of the Sales Agreement, which proves the Customer’s right to participate in the training or use the service.

In the event of a conflict between the terms of sale and the terms set forth in the Sales Offer, the latter shall apply. The singular words and terms in the terms of sale may also include the plural and vice versa.

Validity of sales conditions
1.1. Terms of sale apply when purchasing a Product from the Online Store.

1.2. The online store reserves the right to make changes to the Terms of Sale. The mentioned changes are reflected on the website woodhammer.ee/muugitimedes/.

1.3. These Sales Terms are valid from October 20, 2020.

Price information
2.1. The prices of the Products sold in the online store are indicated next to the Products. All prices are indicated in euros (€).

2.2. Prices are valid from the time the order is placed until the payment deadline for the placed order expires (3 days after the order is placed).

2.3. If the order is placed before the Terms of Sale or prices are changed, the legal relations between the User of the Online Store and the Online Store shall be governed by the conditions in force at the time of placing the order.

2.4. The online store reserves the right to make changes in sales prices. The mentioned changes are reflected on the website woodhammer.ee and its subpages.

Forming the order
3.1. To order the product, you must add the desired Product to the shopping cart with the desired quantity. The required data fields must be filled in to complete the order. The amount of the fee is then displayed on the screen, which can be paid securely through the following payment methods:

Estonian bank links: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay
Pay Later Solutions: Indivy Slice 3
Bank transfer
3.1.1. If you choose “Bank transfer”, you will receive an advance payment notification by e-mail. Based on this, you can make a transfer in banks as a euro payment. You can find the details for making a euro payment, including all applicable national taxes and additional fees, on the invoice displayed on the screen after confirming the order.

3.1.2. If you choose to pay via a bank link, you can pay for the order immediately, and you will receive an invoice by e-mail immediately after completing the payment. To complete the order, click on the “Submit order” link. After making the payment, please press the “Back to merchant” button.

3.2. Fill in the boxes on the shopping cart page carefully, because the speedy and trouble-free delivery of your purchased products and services and, if necessary, the later resolution of disputes and claims depend on the accuracy and correctness of the information provided.

3.3. The contract enters into force from the receipt of the amount to be paid to the current account of the owner of the Webshop.

3.4. If the ordered Product is sold out or is not available to the User for another reason, the buyer will be notified as soon as possible and the money paid will be returned immediately, but no later than within 14 days of sending the notification.

3.5. Woodhammer OÜ is the responsible processor of personal data, transferring the personal data necessary for making payments to the authorized processor Maksekeskus AS. You can find more information here: woodhammer.ee/privaatsus.

Entry into force of the sales contract
4.1. Orders that have not been paid for will be canceled 4 days after the order was placed.

4.2. The sales contract enters into force after the payment made by the User has been received in the bank account of the owner of the Online Store.

Delivery of products
5.1. The product is delivered by courier to the customer according to the conditions agreed in the order.

5.2. In order to offer the Service, the Online Store will contact the User by email after receiving the money to the current account of the Online Store owner within 3 (three) days at the latest, in order to agree on the time to use the Service or according to the conditions stated in the Offer.

Rights and obligations and confirmations of the online store user
6.1. The user has the right to:

6.1.1. require the Online Store to submit an invoice after placing the order;

6.1.2. exercise the right of withdrawal arising from the law in accordance with Clause 7.1 of the Terms of Sale.

6.2. The user undertakes:

6.2.1. provide completely true personal data when making a purchase in the Online Store, including registering your ounder a correct and complete name and use a valid e-mail address;

6.2.2. to carefully check and be responsible for the correctness of the data provided during any operation, while bearing the risk of possible damage caused by a mistake on his part.

6.2.3. familiarize yourself with the terms and conditions of the Products (the terms and conditions are specified in the Product offer in the Online Store);

6.2.4. not to use the Online Store for illegal transactions (including illegal use of another person’s identity);

6.2.5. to inform the Online Store immediately by e-mail about all the data and circumstances that have changed compared to those presented when making the purchase;

6.3. By performing each action in the online store, the user confirms that he:

6.3.1. is a legal and capable person who has the right to make transactions enabled in the online store;

6.3.2. is aware that upon agreeing to the Terms of Sale, the will of the User and the owner of the Online Store is not aimed at creating legal relationships other than what is explicitly stated in the Terms of Sale;

6.3.3. is aware and agrees that the owner of the Online Store has the right to process the User’s personal data in accordance with the legislation in force in the Republic of Estonia and these Terms of Sale;

6.3.4. is aware and agrees that by agreeing to the Terms of Sale, he gives consent to the owner of the Online Store to send commercial announcements, offers and other announcements and surveys to the User.

6.3.5. can fully and easily understand all the conditions contained in the Terms of Sale and fully understands that the use of the Online Store entails legally binding obligations for him.

Scope and exercise of the user’s right of withdrawal
7.1. User’s right of withdrawal from the Sales Agreement:

7.1.1. The User has the right to withdraw from the Sales Agreement by informing the owner of the Online Store within 14 days after the conclusion of the Sales Agreement, but no later than when the Product has started to be produced. In order to withdraw, a free withdrawal application must be submitted.

7.2. Conditions related to the return of goods:

7.2.1. Responsibilities of the owner of the online store in case of withdrawal by the User. The owner of the online store shall return to the User immediately, but no later than 14 days after receiving the withdrawal, all fees received from the User under the Sales Agreement. The user gives consent to the owner of the Online Store to make a refund using the payment method chosen by the owner of the Online Store.

7.3. In accordance with the Law of Obligations Act § 53 subsection 4, clause 7.1 of the Terms of Sale does not apply. right of withdrawal from the sales contract for all Products. In the event that there is no right of withdrawal from the Sales Agreement, the corresponding information is published with the Product. According to the Obligations Act, the right of withdrawal does not apply to sales contracts, the subject of which are:

7.3.1. transmission of such digital content, which is not delivered on a physical data carrier, if its transmission has begun with the prior express consent of the User, and the User confirms the fact that he thereby loses his right of withdrawal;

7.3.2. providing a service or performing other lasting performance, if the Online Store owner’s obligations arising from the Sales Agreement have been fully fulfilled and the service provision or other performance has begun with the explicit prior consent of the User and a confirmation that he loses his right of withdrawal upon performance of the Agreement by the Online Store owner;

7.3.3. transmission of such digital content, which is not delivered on a physical data carrier, if its transmission has begun with the prior express consent of the User, and the User confirms the fact that he thereby loses his right of withdrawal.

7.4. The online store owner’s right to withdraw from the Sales Agreement:

7.4.1. In addition to what is stipulated in the law, the owner of the online store has the right to withdraw from the Sales Agreement concluded with the User if the circumstances specified in the sales offer occur and the Trainer or service provider has stopped providing the training or service in part or in full. To withdraw from the sales contract, the owner of the Online Store informs the User in writing and returns the fees paid by the User to the Merchant based on the Sales Contract without delay, but no later than within 14 calendar days from the submission of the withdrawal notice.

7.5. The right of withdrawal does not apply to legal entities and all purchases are final.

The right to file a claim
8.1. The online store is responsible for the non-compliance of the Product sold to the buyer with the contract conditions or a defect that already existed at the time of handing over the item and which appears within two years from the handing over of the Product to the buyer. Within the first six months from the delivery of the item to the buyer, it is assumed that the defect was already present at the time of delivery of the item. It is the Webshop’s responsibility to refute the corresponding assumption.

8.2. The buyer has the right to contact the online store within two months at the latest if a defect appears, by sending an e-mail to info@woodhammer.ee.

8.3. The online store is not responsible for defects that have occurred after the Product has been handed over to the buyer.

8.4. If the Product purchased from the Online Store has defects for which the Online Store is responsible, the Online Store will repair or replace the defective Product. If the Product is not or malik to repair or replace, the Webshop will return all fees associated with the Sales Agreement to the buyer.

8.5. The online store responds to the consumer’s complaint in writing or in a form that enables written reproduction within 14 days.

Rights and responsibilities of the online store owner
9.1. The online store owner has the right to:

9.1.1. cancel the conclusion of the Sales Agreement if the Online Store owner suspects that the service is being used in a dishonest or illegal manner;

9.1.2. take down the Online Store at any time without separate notice or stop its operation;

9.1.3. monitor the activities taking place in the Online Store, including monitoring the use of the Internet environment by Users;

9.1.4. send commercial announcements, offers, newsletters and other announcements and surveys to Users.

9.2. The owner of the online store is not responsible under any circumstances:

9.2.1. for possible errors caused by third parties that affect the technique or cause a situation where a money transfer or card payment may fail. If problems arise in connection with money transfer or card payment, the User is obliged to notify the owner of the Online Store immediately.

Intellectual property
10.1. The Website and its parts (including, but not limited to, the website’s sales offers, images, etc.) and other objects protected by the copyright of the Website owner are separate works protected by copyright, which the User is not entitled to use under any circumstances without the written permission of the Website owner during and after being a User.

10.2. In the event of a dispute, it is considered to be an object protected by copyright, the copyright of which belongs to the owner of the Online Store.

Notifications of the parties
11.1. The exchange of all notices and information between the User and the owner of the Online Store takes place in an electronic form sent by the parties to the e-mail address of the other party published by the parties in the online store, and 3 working days have passed since then.

11.2. If the Confirmation has not been sent to the User’s e-mail address within three hours of the User depositing money with the Online Store owner, or if any other information or confirmation that the User expects from the Online Store owner has not arrived at the User’s e-mail address within a reasonable time, the User must immediately inform the Online Store owner. .

Processing of user’s personal data
12.1. According to the Personal Data Protection Act, the Online Store owner has the right to process personal data that the Online Store owner has requested from the User in the course of using the Online Store, or that is collected about the User by the Online Store Owner in other ways through the use of the Online Store, under the conditions set forth in this chapter.

12.2. The processed personal data includes the User’s name, e-mail address, contact telephone number and other similar data that are necessary for the offer/delivery of the Products.

12.3. When paying for purchases through a bank link, encrypted data communication with banks is used, which ensures the security of the User’s personal bank credentials and they are not accessible on the woodhammer.ee Webshop.

12.4. The user confirms that by placing an order, he agrees to the Online Store’s Privacy Terms and has familiarized himself with it. You can find more information here: woodhammer.ee/privaatsus

Final terms
13.1. Disputes arising from the use of the online store will be resolved by the User and the owner of the online store through negotiations. If no agreement is reached, the dispute will be resolved by the Consumer Protection Board. If the party does not agree with the decision of the said committee, the dispute will be resolved by the court.

13.2. In the event that any provision of the Terms of Sale is invalid due to a conflict with the law, this does not affect the validity of the remaining provisions of the Terms of Sale.